mya88 Terms & Conditions and Terms of Use Agreement

General Provisions

1.1 About the Platform

mya88 is a platform providing online casino services for players in Myanmar. The platform includes Baccarat, slots, live casino, football betting, and crash games. Players can deposit and withdraw in Myanmar Kyat via KBZPay, Wave Money, AYA Pay, and CB Pay.

1.2 Changes to the Agreement

The company may amend these Terms at any time, with or without prior notice. Continuing to use the platform after updated Terms are published means you have accepted the changes. Players should check this page frequently.

1.3 Age Restriction

This platform is intended for players aged 21 and above only. Access is not permitted for anyone under 21. The company may verify any account it suspects of being underage and has the right to close accounts that do not meet the age requirement.

Account Registration and Management

2.1 One Account Only

Each player may only hold one account on the mya88 platform. Opening multiple accounts for the same person is a violation of the rules. If discovered, the company may close all such accounts and any remaining balance may be forfeited.

2.2 Accurate Information Required

Players must provide accurate personal information when registering an account. Accounts opened with inaccurate information may be closed and withdrawal requests may be refused.

2.3 Account Security

Do not share your account login details with anyone. All activity carried out on your account is considered your responsibility. If you suspect unauthorised access, notify us immediately at [email protected].

2.4 Account Verification (KYC)

The company may request player identity verification (KYC) at any time. If verification is refused, withdrawals may be suspended or the account may be closed.

Deposit & Withdrawal Policy

3.1 Deposit Methods

You can deposit using KBZPay, Wave Money, AYA Pay, and CB Pay. The minimum deposit amount is 3,000 Ks. Deposits are normally processed instantly. If you have any issues with a deposit, contact us via 24/7 Live Chat for assistance.

3.2 Withdrawals

The minimum withdrawal amount is 10,000 Ks. Withdrawals will be processed within 30 minutes to 3 hours. Withdrawals may be held for review if an account has not completed KYC verification or if suspicious financial activity is detected.

3.3 Transaction Cancellations

Once a deposit has been made, it cannot be cancelled. If there is an error with a deposit, contact us immediately via 24/7 Live Chat and follow the company's decision after investigation.

3.4 Currency

All deposits and withdrawals must be made in Myanmar Kyat (MMK / Ks), which is the only currency supported on the platform.

Bonus & Promotion Terms

4.1 Welcome Bonus

Get a 150% bonus on your first deposit at mya88 — up to 300,000 Ks. For example — deposit 20,000 Ks and receive a 30,000 Ks bonus, giving you 50,000 Ks to play with; deposit 420,000 Ks and receive the maximum 300,000 Ks bonus, giving you 720,000 Ks to play with.

4.2 Wagering Requirement

To withdraw bonus winnings, you must wager the bonus amount × 10. For example — if you receive a 30,000 Ks bonus, you must wager 30,000 Ks × 10 = 300,000 Ks before withdrawing any bonus winnings; if you receive a 300,000 Ks bonus, you must wager 300,000 Ks × 10 = 3,000,000 Ks before withdrawing.

4.3 Reasons for Bonus Cancellation

• Opening more than one account to claim bonuses multiple times
• Claiming a bonus using false personal information
• Bonus abuse — playing at minimum stakes only to clear bonus wagering requirements
• Unfair play detected at the company's discretion

4.4 VIP Program

The mya88 VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum:

• Bronze — cashback of up to 0.3% of weekly net losses
• Silver — cashback of up to 0.6% of weekly net losses
• Gold — cashback of up to 0.9% of weekly net losses
• Platinum — cashback of up to 1.2% of weekly net losses

Players can move up tiers as their play volume and stake levels increase.

Gaming Rules

5.1 Game Result Fairness

All game results at mya88 are determined by Random Number Generator (RNG) technology or a Live Dealer, ensuring fair play. Players cannot influence or manipulate outcomes.

5.2 Game Malfunctions

If a technical fault, server error, or game malfunction causes an in-progress game to end without a result, the company may void that game and refund the bet.

5.3 Money Laundering Prohibition

If play patterns are identified as potentially related to money laundering — for example, wagering at minimum stakes only to clear a bonus and then withdrawing — the company may investigate the account and take a range of actions.

Prohibited Activities

6.1 Prohibited Actions

The following actions are strictly prohibited:

• Opening multiple accounts to claim bonuses repeatedly
• Hacking or exploiting vulnerabilities on the platform
• Using computer scripts, bots, or automation tools to play
• Colluding with other players
• Abusing, threatening, or harassing staff or other players
• Depositing with false payment information

6.2 Account Closure and Loss of Funds

If a violation of the above prohibitions is found, the company may close the account without prior notice and forfeit any remaining balance. This decision will be made at the company's sole discretion.

Personal Information and Security

7.1 Personal Information Protection

mya88 takes the protection of players' personal information seriously. Details on how this information is handled are described in our Privacy Policy.

7.2 SSL Encryption

The platform uses SSL encryption technology for all communication between players and the server, keeping financial and personal information secure.

7.3 Cookies and Tracking

The platform uses cookies and analytics tools to understand how players use the site and to improve our services. Continuing to use the platform means you accept this.

Limitation of Liability

8.1 Service Interruption

The company may suspend or permanently discontinue services at any time, with or without prior notice. In such cases, the company is not liable for any losses incurred by players — however, we will make reasonable efforts to return any remaining balances within a practicable timeframe.

8.2 Gambling Losses

Gambling carries the risk of loss, so players should only bet what they can afford. The company is not responsible for losses resulting from gameplay.

8.3 Third-Party Connections

The company is not directly liable for delays or failed transactions caused by third parties (banks / payment services), but will assist in resolving such issues.

Applicable Law and Dispute Resolution

9.1 Legal Framework

These terms are understood to operate within a legally compliant framework. Players are responsible for checking and understanding the laws regarding online casino in their own region.

9.2 Dispute Resolution

If a dispute arises between a player and the company, it must first be addressed by contacting us via 24/7 Live Chat or [email protected]. By accepting this agreement, players acknowledge that they will give priority to the company's decision.

9.3 Translation Discrepancies

If discrepancies arise because these terms have been published in different languages, such discrepancies will be resolved according to the company's original determination.

Contact and Final Provisions

Whether you have questions or need clarification about mya88's terms, or want to check on a bonus dispute or account issue, our support team is available 24/7:

• 24/7 Live Chat — contact us directly on the platform
• Email: [email protected]

If any part of these terms is found to be legally unenforceable, the remaining parts continue to be in effect. These terms as a whole represent the complete and final agreement between mya88 and the player, and mya88 hopes you will read them carefully and enjoy your time playing.

To learn more about responsible gambling, please read our Responsible Gaming page.